Welcome to Leupold Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website leupoldstore.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Our Customers

Leupold Store serves outdoor enthusiasts including hunters, campers, anglers, and shooting sports participants who demand expedition-ready gear. Our products are designed for those who value precision, durability, and reliability in challenging environments.

2. Website Use & Intellectual Property

2.1 Access and Content

Our website provides information about our outdoor products and facilitates online purchases. All content, including product descriptions, images, and logos, are our intellectual property and protected by copyright laws.

2.2 User Responsibilities

You agree to:

  • Provide accurate account information
  • Not misuse our website or content
  • Comply with all applicable laws
  • Not attempt to circumvent security measures

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee all descriptions are entirely error-free. Colors may vary slightly due to monitor settings.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Age Restrictions

Certain products (e.g., knives, shooting equipment) may require age verification. By purchasing these items, you confirm you meet all legal requirements.

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

4.2 Pricing

All prices are in USD. We may adjust prices due to market conditions or errors, but will honor the price at time of order confirmation.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the selected payment method for the total order amount.

4.4 Sales Tax

Applicable sales tax will be added to orders as required by law.

5. Shipping & Delivery

5.1 Processing Time

Orders typically process within 1-2 business days. Processing may take longer during peak seasons.

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

5.3 Delivery Areas

We ship worldwide except to Asia and certain remote regions. International shipments may be subject to customs delays and fees.

5.4 Delivery Issues

If your package appears damaged upon delivery, refuse it and contact us immediately at [email protected].

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unused, unopened items in original packaging. Original shipping fees are non-refundable.

6.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns of:

  • Optics showing signs of mounting or use
  • Hunting clothing with removed tags or signs of wear
  • Knives & accessories that have been sharpened or used
  • Any item not in original condition

6.3 Return Process

  1. Contact us within 15 days at [email protected] with your order number
  2. We’ll provide a Return Authorization Number (RA#) and instructions
  3. Ship items back with RA# clearly marked
  4. Refunds process within 5 business days after inspection

6.4 Refund Methods

  • Credit/Debit Cards: 5-7 business days to original card
  • PayPal: 3-5 business days to original account

7. Warranties & Liability

7.1 Product Warranties

Many products come with manufacturer warranties. Please review individual product documentation for details.

7.2 Limitation of Liability

To the extent permitted by law, Leupold Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

8. Privacy & Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

These Terms shall be governed by the laws of Washington, USA, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Leupold Store, 4788 Bluff Street, Washington, US 20004

Expedition-Ready Commitment: At Leupold Store, we stand behind our gear with the same confidence we place in our optics during critical moments. We’re committed to your complete satisfaction with every outdoor adventure you undertake with our equipment.